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03.08

Asian Business: Customs and Manners

Author: Mary Murray Bosrock
Publisher: Meadowbook Press (Simon & Shuster), 2007
ISBN: 10: 0-684-05200-8

Reviewed by Terrance Malkinson

Products, money and people transcends borders. The career savvy individual will take the time to become informed about other countries, their cultures and ways of doing business. Asia is the world’s largest continent, containing almost 60 percent of the world's population. Asian economies are growing rapidly and its cultures and customs differ considerably from what we in the Western World may be used to. In addition, many Asians are working in the United States, so to facilitate a good working relationship, it is important for both sides to recognize and respect their cultural differences. Mary Murray Bosrock's comprehensive 372-page book, Asian Business: Customs & Manners, provides the information necessary for success when interacting with Asian business counterparts. The book is divided into two parts.

Part one begins with a short chapter entitled “How to Go International," emphasizing the importance of avoiding generalizations, showing consideration and respect, concluding with “Ten Commandments of Visiting Asia.” Chapter Two provides general information on Asia, and the challenges it faces. Chapter Three, “General Rules: What to Know and How to Behave,” provides an excellent overview of information for presenting yourself well and getting the job done in almost every situation that you might encounter. Some of the topics covered include: greetings, language, dining, entertaining, manners, punctuality, dress, gifting, corporate culture, and interfaith etiquette to name but a few. In general, the book's content is presented in a very efficient bulleted format which makes for a very accessible, reader-friendly format.

Part Two covers country-specific information, as practices vary not only among Asian countries but also within each country. Each country's overview is extremely thorough and, again, reader-friendly.

Mary Murray Bosrock is a writer, lecturer and well-known expert on cross-cultural communication, the author of many books, and international traveler and speaker. For anyone who deals with international clientele and markets, Asian Business: Customs and Manners will be a valuable addition to your library.

 

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Terrance Malkinson is a communications specialist, business analyst and futurist. He is an elected Senator of the University of Calgary and Vice-Chair of the IEEE-USA Communications Committee, an international correspondent for IEEE-USA Today's Engineer Online, editor-in-chief of IEEE-USA Today's Engineer Digest, and associate editor for IEEE Canadian Review. He was an elected Governor of the IEEE Engineering Management Society and was an elected Administrative Committee member of the IEEE Professional Communication Society, editor of several IEEE conference proceedings, and past editor of IEEE Engineering Management. He the author of over 320 publications and is also an accomplished triathlete. Currently retired, previously he was an accomplished technical supervisor and medical researcher at the University of Calgary and a business proposal manager for the General Electric Company. The author is grateful to the professional support of the Haskayne School of Business Library at the University of Calgary. He can be reached at todaysengineer@ieee.org.


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