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12.07
- 01.08
What Every
Engineer Needs to Know About Leadership and
Management
By Gary C. Hinkle
After graduating
from college, Eric’s first week on the job as an
engineer was full of leadership and management
challenges — but he didn’t realize it at the
time. He was just getting the work done that he
was told to do. Just ordinary work for an
entry-level engineer...or so he thought.
On the surface, Eric’s
assignment didn’t seem very challenging. He was
asked to assist the lead engineer with the
testing of a new product. However, a breakdown
of Eric’s tasks that first week reveals aspects
of engineering work that are very much
leadership and management oriented. His
assignment included challenges such as:
-
Negotiating with
manufacturing for delivery of test units
-
Planning the flow of
test units through the engineering lab
-
Influencing external
resources to serve his needs quickly
-
Directing technicians
regarding test procedures
-
Estimating time for
completing tasks
-
Resolving conflicts
and issues that were impeding progress
Eric was well-supported by the
lead engineer, other senior staff members and
his manager. The senior engineers would take
care of difficult issues related to Eric’s work,
but Eric was accountable for the fundamental
tasks described here.
Skills such as negotiating,
planning and influencing are examples of
leadership and management competencies. The
technical skills that an engineer’s job requires
are really a small percentage of the
competencies that are needed to be successful.
Interpersonal competencies, business acumen, and
yes — leadership and management skills — are all
required in engineering work. As engineers
advance in the profession, leadership and
management competencies become more important,
regardless of whether or not they are on the
“management” track.
What is Management?
Two of the most fundamental
definitions of management are “judicious use of
means to accomplish an end,” and “the activity
of getting things done with the aid of people
and other resources.” Neither of these basic
definitions of management is exclusive to people
who hold jobs as managers.
“Management” includes the tasks
we all do on the job to keep our work organized,
on track and efficient. Many competencies are
required for successful management of work, and
people serving in management roles need to be
especially competent. A good manager of tasks
must be good at:
-
Organizing
-
Planning
-
Estimating
-
Communicating / Documenting
-
Prioritizing
-
Self-management / Discipline
-
Assessing and mitigating
risks
When managing people to
any degree is involved, the following
competencies become more important:
-
Interpersonal skills
-
Conflict resolution
-
Mentoring
-
Coaching
The aforementioned are just some
of the skills that fall into the category of
management competencies that apply to virtually
all engineers. Although all are important, not
everyone is good at all of them. Just staying
sharp from a technical perspective is
challenging for most engineers, because
technology is complex and advances rapidly. Do
the best job you can balancing technical skills
with other important competencies, and be
grateful that people who are better-suited for
management have the bulk of those
responsibilities.
How Leadership and Management
Differ
Just as all engineers need
management competencies to get work done, an
entirely different set of skills are also
important — leadership skills. Leadership is
entirely interpersonal, but at a different level
than the interpersonal competencies that are
described above as “management.” Leadership is
about influencing and directing others for a
positive outcome. Dozens of individual
characteristics pertaining to leadership are
important. We’ll address a relatively short list
here. The table below shows the general
expectations for leadership competencies in
engineering and technical management roles.
|
Leadership
Characteristic |
Engineer |
Project Leader |
Technical Manager |
Executive Leader |
|
Influential |
√ |
√ |
√ |
√ |
|
Integrity |
√ |
√ |
√ |
√ |
|
Interpersonal Skills |
√ |
√ |
√ |
√ |
|
Develops Trust and
Respect |
√ |
√ |
√ |
√ |
|
Prioritizes |
Tasks |
Tasks |
Objectives |
Objectives |
|
Team Player |
√ |
√ |
√ |
√ |
|
Builds Consensus/Buy-In |
√ |
√ |
√ |
√ |
|
Continuously Improves |
√ |
√ |
√ |
√ |
|
Empowers Others |
|
√ |
√ |
√ |
|
Attracts Followers |
|
√ |
√ |
√ |
|
Emotional Intelligence |
|
√ |
√ |
√ |
|
Builds Teamwork |
|
√ |
√ |
√ |
|
Good Timing |
|
√ |
√ |
√ |
|
Takes Calculated Risks |
|
√ |
√ |
√ |
|
Helps Others Advance |
|
|
√ |
√ |
|
Develops Other Leaders |
|
|
√ |
√ |
|
Makes Sacrifices |
|
|
√ |
√ |
|
Visionary/Strategist |
|
|
|
√ |
|
Acts on Intuition |
|
|
|
√ |
|
Builds Strong
Relationships |
|
|
|
√ |
|
Leaves a Legacy |
|
|
|
√ |
These are generalized
expectations, and shouldn’t be viewed as being
absolute. For example, engineers might
demonstrate several of the characteristics that
aren’t checked, while not all executive leaders
leave a legacy.
Who Can Possibly Be Good at
All This?
Almost no one. Unfortunately, at
many tech companies, there is an expectation for
people to be superhuman. Engineers are often
expected to lead complex projects while doing
technical work. Technical managers are expected
to manage and lead, while remaining
technically proficient. It’s only reasonable to
expect proficiency in a broad range of
competencies to a certain point. The solution
for covering all the necessary leadership and
management functions is not to hire superhuman
employees — the sensible solution is
distributing the workload.
When this isn’t naturally
occurring under the guidance of upper
management, middle managers and individual
contributors need to take charge of ensuring
that people aren’t stretched too far above their
abilities, and that all the project
responsibilities are covered by someone.
How to Distribute
Responsibilities
Managers should fully understand
the leadership and management competencies that
are needed to execute projects and objectives,
and delegate responsibilities that are not the
best fit for their own skills and interests.
Team members should be open and honest about
their interest level regarding opportunities for
leadership and management responsibilities.
Engineers need to keep in mind that leadership
and management are part of their job, so not
having these responsibilities is not really an
option. What is optional, however, are the
specific leadership and management
characteristics they will be accountable for in
their engineering roles.
When managers delegate
responsibilities, team members should
communicate issues and concerns about their
assignments. Managers should be sensitive to any
issues and concerns and make appropriate
adjustments. Sometimes negotiation is necessary
— yet another leadership competency.
If your job description sounds
anything like Eric’s, leading and managing is an
important part of your role. Continuously
developing leadership and management skills
should be a high priority for all engineers.

This article has been
reprinted with the author's permission.
Gary C. Hinkle is chair of
the IEEE Oregon Section and president of
Auxilium, Inc. Comments may be submitted to
todaysengineer@ieee.org. Opinions expressed
are the author's.
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