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December 2006
book review

Handbook of Human Performance Technology: Principles, Practices,
and Potential, 3rd Edition
Editor: James A. Pershing
Publisher: Wiley, 2006
ISBN:
0-7879-6530-8
Reviewed by Terrance
Malkinson
This fifty-five chapter, 1,363-page,
third edition defines the rapidly growing and vibrant field of
Human Performance Technology (HPT). Human Performance Technology
is a systematic approach for improving individual and
organizational performance. Today, HPT is a distinct specialty
with its own professional societies, publications, programs and
certification structure. HPT is a rigorous means for improving
human performance so essential for success in today s
organization.
The book's information is divided into
seven sections:
-
The Performance Technology
Process discusses the main features of HPT practice;
strategic alignment, analysis, design, change and
evaluation.
-
Interventions at the Worker
and Work Team Levels focuses on the importance of
instructional interventions; mentoring, motivation, behavior
in organiztions, group performance and performance support
systems.
-
Interventions at the
Workplace and Organizational Levels focuses on
interventions at the worksite; organizational development,
learning organizations, knowledge management, communities of
practice, workplace design, Six Sigma, and lean
manufacturing.
-
Performance Measurement and
Assessment collecting and analyzing data; quantitative
and qualitative methods, collecting HPT data, quantitative
data analysis, and evidence-based practice in HPT.
-
Performance Technology in
Action insights on practices for implementing
performance improvement technology; transforming to a
performance function, partnering with management, project
management leadership, consulting, and ethics.
The editor, editorial advisory
board and chapter authors are all global leaders in the field of
performance improvement. This book provides classic and new information
on both the theory and diversified experienced practical
application of this emerging field. It is an important desktop
resource that will help you leverage an organization's most
important asset its people.

Terrance Malkinson is a
proposal manager/documentation specialist; an elected Senator of
the University of Calgary; an elected Governor of the
Engineering Management Society; international correspondent for
IEEE-USA Today's Engineer Online; editor-in-chief of
IEEE-USA Today's Engineer Digest; editor of
the IEEE Engineering Management Society Newsletter; and
editor of IEEE Canadian Review. Comments may be submitted to
todaysengineer@ieee.org.
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